Privacy Policy
Last updated: March 29, 2026
1. Who We Are
Menopause Harmony™ ("we", "us", or "our") is a wellness platform owned and operated by The Celtic Naturopath LLC, designed to support women through perimenopause, menopause, and post-menopause. We are committed to protecting your personal information and being transparent about how we use it.
If you have any questions about this Privacy Policy, you can contact us at: sher@menopause-harmony.com
2. Information We Collect
We collect information you provide directly to us, including:
- Account information: Your name, email address, and password when you create an account.
- Profile information: Your menopause stage, symptoms, health goals, dietary preferences, and other wellness data you choose to share.
- Health tracking data: Daily symptom logs, mood entries, sleep quality, energy levels, and other health metrics you record in the app.
- Community content: Posts, comments, and messages you create in our community forum.
- Payment information: Billing details processed securely through Stripe. We do not store your full credit card details on our servers.
- Communications: Emails or messages you send to us.
We also automatically collect certain technical information when you use our app, including your device type, browser type, IP address, and usage activity.
3. How We Use Your Information
We use the information we collect to:
- Provide, personalise, and improve our services
- Generate personalised symptom protocols, recipe recommendations, and wellness insights based on your data
- Process payments and manage your subscription
- Send you transactional emails (account-related, subscription confirmations)
- Send you wellness tips, nurture emails, and product updates (you can opt out at any time)
- Respond to your questions and support requests
- Maintain the safety and integrity of our community
- Comply with legal obligations
4. Health Data
We understand that health information is particularly sensitive. The symptom data, health logs, and wellness information you enter into Menopause Harmony™ is used solely to provide you with personalised recommendations and insights within the app. We do not sell your health data to third parties, use it for advertising purposes, or share it with insurers or employers.
Please be aware that information you share in public community areas (forum posts, community discussions) is visible to other members of the platform. Please exercise discretion when sharing personal health details in public spaces.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party vendors who help us operate our platform (e.g., Stripe for payments, email delivery services). These providers are contractually bound to protect your information.
- Legal requirements: If required by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Cookies & Tracking
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how our app is used so we can improve it. You can control cookie settings through your browser, though disabling certain cookies may affect app functionality.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict certain processing of your data
- Data portability (receive your data in a machine-readable format)
- Withdraw consent for marketing emails at any time
To exercise any of these rights, please contact us at sher@menopause-harmony.com.
9. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at the email above.
10. Children's Privacy
Menopause Harmony™ is intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly.
11. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice within the app. Your continued use of Menopause Harmony™ after such changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:
